![]() ![]() This process helps to combat spam - you don't need to do anything - your post be checked as soon as possible. In some cases your post will need to be checked by our moderation team. You can view an archive of our top tales by clicking here. Filter tales by length All (No Filter) Short (S) Medium (M) Long (L) Epic (XL) Rules Rants, complaints, memes, help, general discussion and advice all belong on our sister subreddit /r/callcentres. This is a tales based subreddit, as such we expect all posts to be actual tales/stories. Moral support after dealing with awkward and difficult callers This includes things like (but not limited to) You won't find much forum participants blasting IBM-Daksh for negligent, unfair or worrisome business practices.Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world! Run by Indian executives who are big in processes IBM-Daksh provides above average compensation and bonuses to performing employees. IBM-Daksh - is well-admired by its employees for its strong processes that support career growth for employees. It is, however, saddening for some employees that Etelecare has been recently bought out and they are worried that the culture they've tried to preserve may soon die along with the buyout.ģ. Good structured organization, rewarding performance incentives and excellent culture puts Etelecare in the same mold of Convergys. Etelecare - The former Etelecare (now Stream Global Services) is also well-loved by people who had first hand experience working for them. Some ex-employees have even regretted leaving Convergys.Ģ. Most feedback rings of good management and pride of their culture. Convergys - seems has decent good following and loyalty from present workers and even from former employees. The present thread for this call center now is riddled with one warning after another from forum members not to even consider this company.ġ. The original thread for this call center company was deleted for overwhelmingly bad feedback. One Global Contact Center - another notorious employer according to avid forum members for their unfair business practices concerning wages, clusterf*cked processes and unprofessional officer conducts. According to participants, West Contact Services experiences one of the highest attrition rates for call centers in the country.ģ. West Contact Services - is probably an all-time "favorite' amongst forum participants because its lack of hiring process organization, laughable company perks and some bad management feedback. However, many are also hoping that things have changed in the past year and are now looking for positive feedback.Ģ. Many have stayed clear away from Firstsource because of these. ![]() Their first thread created in the forum was eventually deleted by the admins because it was riddled with atrocious feedback from Firstsource employees themselves ranging from call center mismanagement, serious work ethics problems down to illicit officer relationships. Firstsource - this company is very notorious among forum participants. LOOK AT THIS !! Find out which call centers rank best and worst based on employee feedback from the most active call center forum in the Philippines.This observation is purely based on opinions expressed by active members who have first hand experience with call centers mentioned and do not reflect how these companies operate.ġ. ![]()
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